Check out our FAQs.

Who are we?

Babylaux is a family-owned online store based in London, UK that provides top-quality baby products and essentials. Our story began with the arrival of our first baby girl, when we experienced first-hand the struggle of finding a reliable store that could supply us with a travel system that met our needs and delivered it as fast as possible.

Do you ship worldwide?

Yes. Simply checkout as usual and select your country as normal. All delivery options are displayed in the checkout process.

How much is your delivery cost?

We offer FREE delivery to the UK and for excellent rates worldwide.

How do you deliver the items?

At BabyLAUX we use a number of carrier services to ensure prompt, safely and speedy delivery, this may include using more than one carrier for an order, however this is rare.

How Long does it take to deliver my item?

Where a product states direct delivery, this will be fulfilled by the supplier directly from their warehouse. Each supplier has a different delivery service, this will be stated on each product listing.

Where a product states direct delivery from a brand, this will be fulfilled by the supplier directly from their warehouse. Each supplier has a different delivery service. Please contact our sales team on info@babylaux.co.uk for any queries regarding direct deliveries.

I haven't received my item?

If you have not yet received your item please contact us via the Contact Us Page. Our team will immediately get a replacement or refund arranged for you rest assured.

What payment options do you offer?

We accept payment via all major credit/debit cards, Paypal, Apple Pay and Google Pay.

Can i get a discount?

We regularly runs exclusive offers and discounts.

Sign up to our newsletter to make sure you never miss out!

How can i contact babylaux.co.uk?

You can contact babylaux.co.uk via the Contact Us page or via email on the following email address. Our team will get back to you within 24 hours.

info@babylaux.co.uk